These Terms of Service govern your use of IberoSync's services. By engaging our services, you agree to these terms. Please read them carefully.
IberoSync provides social media management, digital marketing, web design and hosting services as described on our website and in individual service agreements. The specific scope of services will be confirmed in writing at the start of each engagement.
Monthly services are billed in advance at the start of each calendar month. One-off services require a 50% deposit before work begins, with the remaining balance due on delivery. All fees are quoted in GBP and are exclusive of VAT where applicable. Payment is processed securely via Stripe.
Monthly plans operate on a rolling contract with no minimum commitment. You may cancel at any time by giving 30 days written notice to hello@iberosync.com. Monthly fees already paid are non-refundable. For one-off services, deposits are non-refundable once work has commenced.
To enable us to deliver our services, you agree to:
We will seek your approval before publishing content on your behalf where practically possible. In cases where pre-approval is not feasible (such as real-time community management), we will act in good faith and in accordance with the brand guidelines you have provided.
Content created by IberoSync on your behalf becomes your property upon full payment. IberoSync retains the right to reference the work in its own portfolio and marketing materials unless you request otherwise in writing.
We treat all client information as strictly confidential. We will not disclose any confidential information to third parties without your prior written consent, except where required by law or necessary to deliver the contracted services.
IberoSync will use reasonable skill and care in delivering services. However, we cannot guarantee specific results such as follower counts, engagement rates or revenue. Our total liability to you in any circumstances shall not exceed the total fees paid in the 3 months preceding the claim.
You agree not to use our services in connection with any content or activity that is unlawful, misleading, defamatory, or that infringes the rights of others. IberoSync reserves the right to refuse or discontinue services if we reasonably believe this clause is being violated.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. We will notify active clients of material changes by email. Continued use of our services after changes constitutes acceptance of the updated terms.
For any questions about these terms, please contact us at hello@iberosync.com.